Employees' questionnaire

This questionnaire is designed to test your business' alignment with the 10 Business Excellence Principles. For each question in this section give your rating out of 10 for how well it is done in your workplace. We suggest that you answer from your experience of your immediate workgroup. (If you are part of a large organization, you will also need to consider the relations between your workgroup and the rest of the organization)

The questions are in the form of statements because that has proved to be best. The letters after the question (P1, P2 etc) refer to the Principle (see previous page).

(A full description of the Principles can be found in 'The Competitive Enterprise' by Geoff Bell or you can follow the Business Sustainability Assessment for managers path.)

For your report to be valid, you must compete at least 95 questions including all the most important ones (colored blue and shown in bold).
1 I can do my work without fear? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
2 I trust the business' management? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
3 I feel secure? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
4 I trust my bosses? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
5 This business has fantastic internal communications? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
6 The business demonstrates values that I like? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
7 The senior managers are open and honest? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
8 I feel that I am supported? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
9 I have access to managers/team leaders when I need decisions made? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
10 This a business where I can do my best work? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
11 We are all treated equally? P1 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
12 This business knows where it is going and has plans to get there? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
13 I contribute to the planning process in a meaningful way that I am very comfortable with? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
14 I am represented in major decisions effecting strategic planning, products and service design, process redesign and business design? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
15 I am given a say in this company? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
16 There are no surprises for me after the planning process is completed?
(If surprises, score 0; if none, score 10.) P2		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
17 All parts of the business work together to achieve the business' objectives? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
18 This business does not have political infighting and one-up-manship amongst its executives?
(If in-fighting, score 0; if not, score 10.) P2		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
19 This business is focused on achieving its Goals and objectives? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
20 I know what this business is trying to achieve? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
21 I know how we are going? (Ie, we have clear indicators of success that I have access to?) P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
22 I know how I contribute to the business' success? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
23 This business is proactive rather than 'knee jerk'? P2 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
24 I understand what our customers value? P3 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
25 We actively try to find out what our customers dislike about our products and services? P3 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
26 We use customer input in product and service design? P3 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
27 We use customer feedback/complaints to improve our service? P3 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
28 Our products and services are of value to our customers? P3 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
29 Everything about this business is focused on providing what our customers value? P3 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
30 This business understands what its processes are capable of delivering (its process capability? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
31 This business deliberately works to improve its processes? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
32 We are enabled (provided with skills, knowledge, authority and power) to change processes in which we work? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
33 Our managers spend considerable time working to improve processes (ie, making it easier for you to do your work)? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
34 Systems are improved when things go wrong; people are not blamed? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
35 When processes need to be improved, our managers/team leaders draw on the experience of all people who have knowledge of the processes? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
36 Our performance management system is based on the capability of the processes to deliver? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
37 We have plans to reach all targets? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
38 Our managers are team members rather than 'bosses'? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
39 My needs as an internal customer of the process are considered and met? P4 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
40 This business bases all its operational decisions on facts - data and information; rather than rumor and 'gut feel'? P5 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
41 This business does not gather data that it does not use?
(If it gathers much data that is not used, score 0; if it uses all data collected, score 10.) P5		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
42 This business does not demand reports that no one uses?
(If it produces many reports that are not used, score 0; if it uses all reports, score 10.) P5		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
43 This business evaluates its performance using indicators of success such as Key Performance Indicators (KPIs)? P5 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
44 This business does not have KPIs and measurements that force me to work against the business' best interests? (If it has many such KPIs, score 0; if no such KPIs, score 10.) P5 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
45 This business makes comparisons with other companies to find better ways of doing things? P5 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
46 This business makes good use of the knowledge held in the company. P5 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
47 This business understands that all systems and processes produce inconsistent results? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
48 Our managers do not over or under-react? (If it over or under react often, score 0; if seldom or never, score 10.) P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
49 I have been given the skills to allow me to understand variation? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
50 Our managers clearly understand variation? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
51 Our managers do not ask "why are this month's results different from last month's"?
(If ask, score 0, if not, score 10.) P6		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
52 Our managers have been given the skills to allow them to understand variation? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
53 Data is always presented in such a way as to allow interpretation of the variation? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
54 We work to make processes more stable by reducing 'special cause' variation? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
55 We work to make processes more capable by reducing 'common cause' variation? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
56 We are working to reduce the variation in all our products and services? P6 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
57 I am valued (appreciated) by this company? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
58 I am respected? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
59 I know what is expected of me in my job? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
60 I am given adequate skills, knowledge, authority and resources to be able to do my job? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
61 When people give me a task to do, they tell me why it needs to be done? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
62 I get useful feedback on how I do my job that focuses on helping me; not blaming me? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
63 I am always provided with training when I am expected to use new processes and technology? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
64 This business provides a safe working environment (physically and mentally and free of harassment)? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
65 My union never needs to be adversarial in representing my interests to the company. There is trust on both sides? P7 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
66 This business is continually learning (from others, from employees, from customers, from competitors, from technology)? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
67 This business constantly searches for a better way (tries new concepts, ideas, products and services)? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
68 This business encourages taking risks? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
69 I am encouraged to question concepts and assumptions? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
70 I can make suggestions without fear? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
71 Our recognition and reward systems encourages innovation rather than sticking with the 'tried and true'? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
72 Before new ideas are implemented, they are talked through by all those who will be affected to iron out any bugs and problems? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
73 We have enough time to implement new ways of doing things? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
74 When new ideas are to be implemented, I get enough information through formal channels about when, where, what, why, who and how? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
75 When new ideas are to be implemented, I get adequate training? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
76 When new ideas are to be implemented, we also change all necessary structures and systems? (eg reward and recognition systems; performance management system; technology; standard operating procedures; standards systems; communications systems; business structure; performance indicators; resources; job descriptions; performance agreements; business values; audit systems)? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
77 When new ideas are implemented, we measure if the innovation is effective; if it delivers the benefits promised; if it provides value to the company, its customers and other stakeholders; if the costs are what were estimated? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
78 Existing stock does not prevent us from innovation or implementation?
(If prevented, score 0, if not, score 10.) P8		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
79 The budget does not prevent us from implementing innovations when we need to?
(If prevented, score 0, if not, score 10.) P8		 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
80 This business is skilled at creating, acquiring, and transferring knowledge? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
81 This business builds on, grows and protects its core competencies? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
82 People in this business do not hoard knowledge? (If hoard, score 0; if not, score 10.) P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
83 People in the business copy from one another a lot? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
84 This business shares its knowledge with others? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
85 We make time to undertake meaningful reflection - thinking about what has happened or is happening, why it is happening? P8 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
86 This business operates ethically? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
87 This business 'adds value' to the community in general? (Eg, it does nothing that will endanger the community's prosperity, health, safety or cleanliness) P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
88 This business works to reduce the unintended consequences (side effects) of its actions and policies? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
89 This business works to reduce the waste and pollution it produces? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
90 This business systematically decreases its economic dependence on underground metals and other minerals? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
91 This business systematically decreases its economic dependence on fossil fuels? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
92 This business systematically decreases its economic dependence on persistent synthetic substances? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
93 This business uses a set of Environmental Performance Indicators to monitor environmental impact at production sites, the average environmental standard of appliances and profitability of its most environmentally sound products? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
94 We constantly work to improve our industry: its code of conduct, how it operates, sharing of knowledge on what does and does not work well, regulations that affect us and regulators and community perceptions.? P9 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
95 This is a good place to work? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
96 All things considered, I get value from working for this company? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
97 The value I get from working here is increasing? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
98 This business invests time and money to meet employees' needs? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
99 This business invests in maintenance? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
100 This business invests in process improvement and process reengineering? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
101 This business invests in building its core competencies (ie, what it does very well)? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
102 This business has had me diversify my skills to reduce the risk to my employment from a downturn in my part of the market? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
103 This business is a good employer? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
104 This business communicates its results to me in a manner that is meaningful to me? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
105 This business will be around in 100 years? P10 0 - never ever
1 - almost never
2 - very seldom
3 - seldom
4 - sometimes rarely
5 - sometimes
6 - oftenish
7 - often
8 - almost always
9 - always
10 - fantastic at it
Business name for the report

Copyright © 2000- netgm pty ltd. All rights reserved.