Business Sustainability Assessment

The 10 Business Excellence Principles are:

The senior executives' constant role modeling of the Business Excellence Principles and creation of a supportive environment are necessary to achieve the organization's potential.
Clear direction allows organizational alignment and a focus on achievement of goals.
Providing what your customers value - now and in the future - must be an essential influence in your organization's direction, strategy and action.
In order to improve the outcome, improve the system and its associated processes.
Effective use of facts, data and knowledge leads to improved decisions.
All systems and processes exhibit variability, which affects predictability and performance.
Potential of an organization is realized through its people's enthusiasm, resourcefulness and participation.
Continual improvement and innovation depends on continual learning.
The organization's action to ensure a clean, safe, fair and prosperous society enhances the perception of its value to the community.
Sustainability is determined by an organizations ability to create and deliver value for all stakeholders.

Business Sustainability Assessment Questionnaire

There are 100 questions in the Business Sustainability Assessment Questionnaire. (It will take a while to do, even if you understand the questions.)
You can return to complete the BHA at any time.
If you wish you may complete a few questions now and then return later to complete the quetionnaire, or even change your answers.

After you have answered the questions you will get a report that looks something like this. Click here for an Example Report

The example report is also available as an Adobe pdf document. Click here to download the example report pdf file. (20 KB).

(If you need to download the Adode Reader you can get it free from

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The questionnaire is also available as a pdf file for you to complete off-line. Click here to download the questionnaire pdf file. (40 KB).

But that is enough of that preparation stuff. It is now time to do the

Your answers so far arranged by Principle.

At this point you could choose to: modify a response by clicking on an answer; move to a question by clicking on the link in the table; stop for now and come back another time.
Your scores to date are kept in a cookie on your computer for a year.

Cells colored this fantastic color indicate the 25 more important questions.
You must answer at least these questions to be able to print a report

We recommend that you answer the questions in the order determined by "next question". However, to allow you flexibility, the links above and below allow you to jump to different Principles and questions. Also, you can return to any question by clicking it in the table above.